Training Hub
  • Welcome to Training Hub
  • GUIDES
    • Getting Started
    • The Verification Journey
    • Reviewing results
    • Applications
      • Creating a New Applications
      • Managing Applications
      • Reviewing Individuals
      • Understanding Customer Reports
    • Screening
      • Creating Individual Check
        • Reviewing Individuals Check
      • Creating Company Check
        • Reviewing Company Check
    • Monitoring
      • Creating a Monitoring Records
      • Managing the Monitoring Dashboard
      • Monitoring Records of Individuals
    • Account Settings
      • General
        • Company Details
        • Branding
        • Managing Users
        • Billing Details
        • Consultants
        • Data Retention
      • Application
        • Managing Application Types
        • Screening Preferences
        • Source of funds
        • Additional document
        • Forms
    • Help/ Support
    • My Profile
  • Service Information
    • What is Verify by Tiller
      • The Verify Portal
      • The Verify Mobile App
    • The Checks
      • Personal Details Capture
      • Identity Document, Biometric Face Match and Liveness
      • International Address Verification
      • PEP & Sanction Screening
      • Adverse Media Screening
      • Proof of Address Upload
      • Geolocation Check
      • Upload Documents
      • Source of Funds
      • UK Bank Account Check
    • Data Collection and Storage
    • Security, business continuity and incident reporting
  • Country Coverage Match Rates
  • Help & Support
    • FAQS
      • General Information
      • Using Verify by Tiller
      • Data Security and Privacy
      • Billing and Account Management
    • Support & Training
    • Documents and materials
    • Release Notes
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  1. GUIDES

Help/ Support

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Last updated 10 months ago

In our Help and Support section, you will discover a wide range of resources to help you navigate and utilise our Verify Portal effectively. Whether you are updating your account, creating applications, troubleshooting issues, or exploring specific features, click on the button to be redirected to the relevant section. We ensure that you have accurate and consistent information about portal features and functionality all the time. This setup empowers you to find solutions independently, minimising search time.

For additional support, you can easily get in touch with our support team directly from the portal by sending an email. This will provide you with a seamless experience for seeking guidance or assistance.

Here are a few examples of the buttons you can access in our Help Desk:

FAQS
Service Information
Get in touch