Training Hub
  • Welcome to Training Hub
  • GUIDES
    • Getting Started
    • The Verification Journey
    • Reviewing results
    • Applications
      • Creating a New Applications
      • Managing Applications
      • Reviewing Individuals
      • Understanding Customer Reports
    • Screening
      • Creating Individual Check
        • Reviewing Individuals Check
      • Creating Company Check
        • Reviewing Company Check
    • Monitoring
      • Creating a Monitoring Records
      • Managing the Monitoring Dashboard
      • Monitoring Records of Individuals
    • Account Settings
      • General
        • Company Details
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        • Managing Application Types
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    • Help/ Support
    • My Profile
  • Service Information
    • What is Verify by Tiller
      • The Verify Portal
      • The Verify Mobile App
    • The Checks
      • Personal Details Capture
      • Identity Document, Biometric Face Match and Liveness
      • International Address Verification
      • PEP & Sanction Screening
      • Adverse Media Screening
      • Proof of Address Upload
      • Geolocation Check
      • Upload Documents
      • Source of Funds
      • UK Bank Account Check
    • Data Collection and Storage
    • Security, business continuity and incident reporting
  • Country Coverage Match Rates
  • Help & Support
    • FAQS
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      • Using Verify by Tiller
      • Data Security and Privacy
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    • Support & Training
    • Documents and materials
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  • My Info:
  • Change password:
  • 2 Factor Authentication:
  1. GUIDES

My Profile

PreviousHelp/ SupportNextWhat is Verify by Tiller

Last updated 5 months ago

At the bottom of the left-hand side menu on the Verify Portal, you will see your initials displayed above the Logout button. Clicking on your initials will take you directly to the My Profile area.

The My Profile area is designed to give users control over their personal information, password management, and Two-Factor Authentication (2FA) settings. This area is divided into three sections:

  1. My Info

  2. Change password

  3. 2 Factor Authentication

My Info:

In this section, you can view the personal information associated with your account:

  • Name: Your full name.

  • Job Title: Your role or designation in the company.

  • Email Address: The email address linked to your account.

This information reflects the details provided during account creation.

Change password:

To update your password, simply enter your current password, followed by your desired new password, and confirm the new password to complete the process.

For enhanced security, please ensure that your new password meets the following requirements:

  • A minimum of 12 characters in length.

  • A combination of uppercase and lowercase letters.

  • Include one or more numerical digits.

  • Use of special characters such as! , @ ,# , & , $ ,%

2 Factor Authentication:

For enhanced account security, you can enable, disable, or update your Two-Factor Authentication (2FA) settings from here:

  • Setting Up 2FA: If you did not set up Two-Factor Authentication (2FA) during the onboarding process, you can easily do so later by clicking on the Enable button in the 2FA settings section. Follow the step-by-step instructions provided to complete the setup.

    • Scan the QR code displayed on the screen using a compatible authenticator app (e.g., Google Authenticator or Microsoft Authenticator).

    • Enter the verification code generated by the app into the designated field.

    • Confirm the setup to enable 2FA for your account

  • Recovery codes: Once 2FA is set up, you will receive recovery codes. These codes are crucial if you lose access to your authenticator app. Please store them securely in a safe location.

  • Managing 2FA: Once 2FA is enabled, the Enable button will change to a Manage button.

    • If you wish to disable 2FA, simply click on the Manage button. A confirmation pop-up will appear, allowing you to turn off 2FA. However, we highly recommend keeping 2FA enabled to ensure optimal security for your account.

My Profile
Set up 2FA