Training Hub
  • Welcome to Training Hub
  • GUIDES
    • Getting Started
    • The Verification Journey
    • Reviewing results
    • Applications
      • Creating a New Applications
      • Managing Applications
      • Reviewing Individuals
      • Understanding Customer Reports
    • Screening
      • Creating Individual Check
        • Reviewing Individuals Check
      • Creating Company Check
        • Reviewing Company Check
    • Monitoring
      • Creating a Monitoring Records
      • Managing the Monitoring Dashboard
      • Monitoring Records of Individuals
    • Account Settings
      • General
        • Company Details
        • Branding
        • Managing Users
        • Billing Details
        • Consultants
        • Data Retention
      • Application
        • Managing Application Types
        • Screening Preferences
        • Source of funds
        • Additional document
        • Forms
    • Help/ Support
    • My Profile
  • Service Information
    • What is Verify by Tiller
      • The Verify Portal
      • The Verify Mobile App
    • The Checks
      • Personal Details Capture
      • Identity Document, Biometric Face Match and Liveness
      • International Address Verification
      • PEP & Sanction Screening
      • Adverse Media Screening
      • Proof of Address Upload
      • Geolocation Check
      • Upload Documents
      • Source of Funds
      • UK Bank Account Check
    • Data Collection and Storage
    • Security, business continuity and incident reporting
  • Country Coverage Match Rates
  • Help & Support
    • FAQS
      • General Information
      • Using Verify by Tiller
      • Data Security and Privacy
      • Billing and Account Management
    • Support & Training
    • Documents and materials
    • Release Notes
Powered by GitBook
On this page
  1. GUIDES
  2. Account Settings
  3. Application

Additional document

PreviousSource of fundsNextForms

Last updated 8 months ago

The Additional Documents feature in the Verify portal allows you to request extra documents from your clients through the Verify Mobile App. This functionality is integrated into both the application setup process and the settings area, enabling you to configure document requirements based on your business needs.

In the settings area, admins users can customise additional document requests to meet their business requirements. They can view the predefined list of additional document types or create and configure their own. Document types can also be edited as needed.

Customising "Additional Document" requests:

Adding a new "Additional Document":

  • A pop-up screen will open, where you can:

    • Document Name: Specify the name of the document you need your clients to submit.

    • Document Type: Choose the required format (PDF, image, or both).

    • Description: Provide a clear description to help your clients understand the purpose of the document.

Editing existing "Additional Document":

You can easily edit the name, type, or description of any existing document by clicking the pencil icon next to it. This will allow you to update the information as needed.

To create a new additional document request, click the "Add Additional Document" button.

Manage additional documnets request