The Verify Portal

A platform to manage your KYC applications.

Businesses use the Verify Portal to manage and streamline their customer Know Your Customer (KYC) process.

The portal simplifies the management of verifying your customers and fulfilling AML obligations by providing a hub where administrators can manage applications, view detailed check results, manage, and download comprehensive reports. It works together with the Verify Mobile App, providing a seamless, secure, and compliant customer onboarding experience. For detailed guidance on how the portal works please see the GUIDES section.

Application Overview

The "Applications" section of the Verify Portal is where users create, manage and review applications. You can view all in-flight application in both a 'card' and 'table' view. Each application has a status of either 'New', 'In Progress', 'In Review', 'Completed' or 'Rejected'.

Application Status Tracking: Each application has a status of either 'New', 'In Progress', 'In Review', 'Completed' or 'Rejected'. So you can monitor the progress of all applications and quickly identify ones that need your attention at a glance.

Creating New Applications: Users can start new applications by clicking the "+ New Application" button. The process involves a straightforward workflow for adding individuals to the application and sending out verification invites.

Search and Filter: Searching enables users to quickly find specific applications using reference IDs or individual names. The filter option allows the sorting of applications based on criteria such as date, type, or consultant, facilitating efficient management.

Viewing Applications

You can select an application to view key information about the application and participants associated with it. This includes general details about the application, checks completed and the details about the participants associated with it.

Participant View

You can view comprehensive information about the indivdiual, their progress, and check results. Users can access detailed information about check statuses and review results, empowering them to oversee, and take action for each participant. As part of the review process, checks in the 'Review' status can be manually accepted or rejected.

Profile and Settings

Users can access their profile details and update their personal information, such as email addresses and passwords. This feature ensures that users can manage their accounts securely and efficiently.

Accessible only to admin users, the Settings section allows the management of company details, user accounts, and application types. Admin users can add, modify, or remove users and update company information, such as logos and branding elements. Additionally, admin users can customise and manage their PEP, Sanction, and Adverse Media checks directly within the settings area as per their business requirements.